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Remote PC Support
Slow PC, Windows errors, updates, printer issues, software problems and everyday troubleshooting.
Device help
Friendly remote IT support for small businesses
Fix the glitch.
Keep working.
Afterglitch helps businesses sort everyday IT problems without needing a full-time IT department. From slow PCs and Microsoft 365 headaches to Wi-Fi, VoIP phones, backups and security — you get clear, human support without the tech waffle.
Remote-first
Small business focused
Plain English advice
No IT department needed
Services built around real small-business problems.
Practical, remote support for the systems your business uses every day — computers, cloud tools, internet, phones, website basics and security.
☁️
Microsoft 365 Support
Outlook, Teams, OneDrive and email assistance, with user administration and cloud management to suit your package.
Cloud productivity📡
Broadband & Wi-Fi
Speed problems, dropouts, router checks, Wi-Fi coverage issues and basic connection diagnostics.
Connectivity☎️
VoIP & Phone Support
Business phone troubleshooting, call quality checks and VoIP administration, with advanced SIP support in Managed IT Plus.
Business phones🛡️
Security & Backup Support
Practical security guidance, with antivirus, password and MFA administration in Managed IT and Plus. Backup support follows your package.
Protection🌐
Website & WordPress Help
WordPress updates, small fixes, hosting support, domain help and business email guidance.
Web support🧑💼
New Starter Setup
Laptop, email, printer, apps and remote access setup so new team members can start smoothly.
Onboarding🧠
General IT Advice
Clear guidance before buying new hardware, software, subscriptions, hosting or business tools.
Smart choices🤝
Ongoing Friendly Support
A reliable remote IT contact for small teams who need help without hiring in-house IT.
Real peopleAI Tools & Guidance
Make AI useful in your everyday work.
Curious about AI but not sure where to start? We help your team get started with Microsoft Copilot, ChatGPT and Google Gemini, with practical setup support and clear, friendly guidance.
Choose the right tools
Understand your options, get help with account setup and find tools that fit the way your business works.
Put AI to practical use
Learn how to draft emails, summarise documents and develop ideas, with useful prompts your team can reuse.
Build safer AI habits
Get guidance on what information to share, privacy settings and checking AI-generated answers before using them.
What each package includes
From essential maintenance to day-to-day management and proactive care, choose the support level that fits your business.
Included in every plan
AI support & guidance, printer & peripheral help, software installation & update support, general IT advice and offboarding. Remote troubleshooting follows your package allowance.
Essential
Essential Support
Core maintenance and a shared support allowance for everyday IT.
£35
/ user / month
Min. 3 users • Essential maintenance
- Automated device monitoring & patching
- 3 hours of remote troubleshooting per company, per month
- Basic Microsoft 365 & email assistance
- Network troubleshooting & basic VoIP help
- Security guidance & backup recommendations
- Standard priority for routine requests
Most popular
Managed IT
Day-to-day IT management with unlimited routine remote troubleshooting.
£55
/ user / month
Min. 2 users • Managed administration
- Unlimited routine remote troubleshooting
- Microsoft 365 support & managed user administration
- Network & VoIP administration, including user changes
- Antivirus, password & MFA administration
- Device monitoring, patching & periodic health checks
- Basic backup monitoring & guidance
- High priority for routine requests
Proactive
Managed IT Plus
Proactive monitoring, stronger security and regular IT planning.
£75
/ user / month
Min. 2 users • Proactive management
- Everything in Managed IT, plus:
- Azure & Entra administration
- Enhanced endpoint protection & continuous monitoring
- Advanced firewall/VPN configuration & SIP troubleshooting
- Backup & business continuity reviews
- Regular security, access & service reviews
- Proactive IT planning & recommendations
- Enhanced priority for routine requests
Free Company Onboarding
Initial system audit, monitoring setup and documentation included.
Rolling Contracts
Monthly rolling service with 30 days’ written notice. Keep your chosen package as your business grows.
Transparent Billing
One primary workstation per user. Extra personal user devices: £12/device/month.
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Friendly remote IT support for small businesses that don’t need a full-time IT department.
Techy when needed. Human always.
You don’t want confusing jargon, hidden costs, or someone making every issue sound dramatic. You just need problems fixed, honest advice, and someone who can actually explain what is happening.
- Remote help for quick checks and everyday fixes.
- Support across PCs, Microsoft 365, Wi-Fi, VoIP and websites.
- Clear advice before you spend money on tools you might not need.
- Ideal for sole traders, small offices and growing teams.
- Real people, real solutions — not robotic support scripts.
Simple support flow. No drama.
You explain the problem, Afterglitch checks it remotely where possible, then fixes it or gives clear next steps.
Tell us what broke
Send a quick message explaining what is happening, which device or service is affected, and how urgent it is.
Remote diagnosis
We check the issue remotely where possible, explain what we find, and avoid confusing tech jargon.
Fix, secure, advise
We fix what we can, improve the basics, and recommend sensible next steps to prevent repeat issues.
About Afterglitch
Straightforward IT support built for businesses that want technology to work without having to become IT experts themselves.
Practical support. Clear communication.
Afterglitch provides remote IT support for businesses, helping keep everyday technology reliable, secure and easy to manage. We work across computers, Microsoft 365, email, Wi-Fi, business phones, security, backups and the other systems teams depend on every day.
Our approach is simple: understand the problem, explain it clearly, fix what we can remotely, and provide sensible next steps when an issue needs more work. No unnecessary jargon, no overcomplication and no pressure to buy technology you do not need.
IT that supports the business.
Whether you need occasional help or ongoing managed support, Afterglitch is designed to give small teams a dependable IT contact without the cost of a full in-house IT department.
- Remote-first support for fast everyday assistance.
- Friendly, plain-English communication.
- Support packages based on the service level you want — not the size of your business.
- Practical security and Microsoft 365 administration.
- Flexible support for sole traders, small offices and growing teams.
Ready to un-glitch your business IT?
Get friendly remote support for computers, Microsoft 365, Wi-Fi, VoIP phones, security, backups and new starter setup.